Refund policy
Refund Policy
Because HabitPhase sells digital products (downloadable spreadsheets), all sales are final. Once a product is delivered, we cannot issue a refund since the file has already been accessed.
Exceptions:
We will issue a full refund if:
- You were charged twice for the same product
- You did not receive the download link within 24 hours of purchase
- The file is corrupted or unopenable and we cannot provide a working replacement
How to request a refund:
Email us at contact@habitphase.com with your order number and a description of the issue. We will respond within 48 hours.